How can we help?

Can I delete a wallet or e-money account?

Is there a limit on wallet creation?

What wallets can I have on TopChange?

How do I create a new wallet?

How can I edit my wallet name?

How can I find my TC-Wallet ID?

Where can I see my wallets and transaction history?

Can I cancel or return a transaction after submission?

Unfortunately, once a transaction has been submitted, it cannot be canceled or returned. Since all transactions are processed automatically, there is no option to reverse or undo them.